Smart Tags

1. Open the Apple Shortcuts app.
2. Go to the Automation category at the bottom middle.
3. Tap on the + button at the top right.
4. Scroll down and choose NFC.
5. Tap on the Scan button.
6. Scan the desired Smart Tag.
7. Choose a name.
8. Select Run Immediately.
9. Tap on the Next button at the top right.
10. Choose the shortcut you want to trigger.

The Smart Tags maximum range may vary depending on the smartphone you are using. The range is usually between 2 and 4 centimeters. Therefore hold your smartphone as close to the Smart Tag as possible.

The NFC detection area is located at the top of the back of the Apple iPhone. You can drag the Smart Tag over the back of your iPhone to locate the NFC area.

Use the adhesive layer at the back of the Smart Tag to place it in a convenient location. Please note that Smart Tags do not work on metal surfaces. The metal disturbs the Smart Tag antennas connection.

The Smart Tags receive their power from phones whom are held close to the Smart Tags. The Smart Tags therefore do not contain a battery that needs to be replaced.

Smart Tags are scanned with the “Near Field Communication” (NFC) technology. Therefore your Apple iPhone has to support NFC. That means you'll need an iPhone XS or newer.

Why can’t my smartphone detect my Smart Tag?

This can have following causes:

1. Check if your Apple iPhone supports the NFC technology.
2. Be sure to hold your iPhone as close to the Smart Tag as possible.
3. A thick or a metallic smartphone case may interfere with your smartphone’s NFC functionality. Please remove the smartphone case to test NFC functionality.
4. Don’t place your Smart Tag on a metal surface, as this may interfere with the reception of your Smart Tag Antenna.

Please contact us if you should still encounter any problems.