Help

Learn how to install and use the Devices App and Room Locator. If you have any further questions, please feel free to contact us.

Select Product:

Get a smart home device and set it up according to the manufacturer’s instructions.

Get yourself a LinkDesk Room Locator. The device is already switched on when you receive it.

Download the free smart home Devices App from the Apple App Store.

Go to the “Devices” category, then tap on the “+” icon at the top right corner and then select a room or create a new room in which you want the HomeKit device or Room Locator to be listed.

Go to the “Trigger” category, tap on the “+” icon at the top right, and select the option “Room Locator”. You can then select a room and determine whether you want the trigger to be activated upon “Enter” or “Leave” the room.

Room Locator

Requirements

In addition to the Room Locator, the Devices App, and a compatible Apple iPhone or iPad, the minimum requirement is one smart home device.

Set up Room Locator

The Room Locator is already activated when it arrives. All you need to do to set it up is assign the Room Locator to a room. To do so, go to the “Devices” category, tap on the “+” icon at the top right, and select a room or set up a new room. Select the Room Locator that you wish to link to this room.

Create Room Trigger

As soon as you have added your Room Locator to the respective room, you can use this room as a trigger. Go to the “Trigger” category, tap on the “+” icon at the top right, and select the option “Room Locator”. You can then select the room linked with the Room Locator and determine whether you want the trigger to be activated upon “Enter” or “Leave” the room.

Set up IFTTT Service

Activate the LinkDesk service on IFTTT by pressing “Connect” and creating a new LinkDesk account. Then connect your LinkDesk account with the Devices app. To do so, go to the “Triggers” category, tap on the “+” icon at the top right, and select “IFTTT”. Tap on “Connect IFTTT”.

IFTTT Apples
IFTTT Applets are simple if-then connections between smart home devices, wearables and other online services. IFTTT Applets work with Room Locator to automatically trigger your other services based on you entering or leaving a room. You can browse hundreds of existing Applets on IFTTT and turn them on with a single switch.
Create IFTTT Applet
If you want something custom, it’s easy to make your own Applet. Let your creativity run free and connect your Room Locator with your devices, online services and social media.
Multiple Locators
Using multiple Room Locators in your home is easily possible. A maximum of one Room Locator can be added to each room.
Identify Locators
The Room Locators can be identified using the 6 digit code on the back of the device. This code is also displayed in the app. Furthermore, You can identify the Room Locator based on its distance; a small icon in the app shows the distance to the device.
Room Size
The Room Locator is designed for use in rooms between approximately 10 sqm and 40 sqm. In very small rooms it cannot be guaranteed that the signal will not extend beyond the respective room. In very large rooms the signal may not reach all areas of the room.
Positioning
Try to position the Room Locator as far away from other rooms as possible. This helps to prevent the signal from penetrating into adjoining rooms and to avoid trigger-related problems. If the signal is too strong and extends to other rooms, you may, for example, try to position the Room Locator behind or inside of pieces of furniture. If the signal is too weak, position the Room Locator as openly and visibly in the room as possible.
Impairment
The range of the Room Locator may vary significantly depending on its location. Try to position the Room Locator at least 50 cm away from other radio devices such as your Wi-Fi router.
Battery Change
It’s easy to change the battery when your Room Locator has run out of power. Simply press the provided suction cup tightly onto the case and pull with force until the case opens, revealing both the module and the battery. The battery is a readily available CR2450 button cell. Please contact our support if you weren’t provided with a suction cup.

Battery Lifetime
We have technically optimized the Room Locator so that it consumes only a small amount of energy despite the regular emission of signals. The battery life may vary depending on location and technical conditions, but the battery has a lifetime of about one or two years.
Troubleshooting
Why can I no longer find my Room Locator?
This may have several reasons. Check whether the Room Locator may perhaps already be assigned to a room. In this case, it can no longer be linked to other rooms. Determine whether “Bluetooth” and “Location Services” are enabled in the settings of your iPhone or iPad. Please contact us if you should still encounter any problems.