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Smart Tags

Room Locator

Devices App

Set up your Smart Tags

LinkDesk Smart Tags are using NFC (Near Field Communication) technology to activate different smart home and smartphone actions on your phone.

This is how you set up your new Smart Tags:

1. Activate the NFC function on your phone so that the phone is able to recognize NFC tags.
2. Download the Automator App for iOS or Android.
3. Open the Automator app.
4. Tap the small + button in the upper right corner.
5. Swipe your iPhone or Android smartphone over a Smart Tag.
6. The row that corresponds with the scanned Smart Tags will be highlighted.
7. Tap the + button on the highlighted row to add a new action to this Smart Tag.

Add Actions

“Actions” are the smartphone and smart home functions that you can connect with Smart Tags. They’re activated when Smart Tags are scanned.

This is how you add actions to Smart Tags:

  1. Open the Automator app.
  2. Tap the + button on the right side of the desired Smart Tag.
  3. Choose the type of the desired action in the main menu.
  4. Choose the desired action in the submenu.
  5. Fill in the individual options for the action.
  6. Tap the Save button in the upper right corner.

Activate Actions

Each time you swipe your phone over a Smart Tag preset action is activated.

The following smartphones support background scanning of Smart Tags when the app is closed:

• Apple iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max
• All Android smartphones with NFC.

These smartphones require that the Automator app is opened and you’ll need to press the scan button at the top center of the screen:

• Apple iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X 

Edit Actions

Already added actions on the Smart Tags can be edited as follows:

1. Open the Automator app.
2. Tap the action you want to edit.
3. Edit the individual options.
4. Tap the Done button in the upper right corner.

 

Remove Actions

Already added actions on the Smart Tags can be removed as follows:

1. Open the Automator app.
2. Tap the action you want to delete.
3. Tap the Trash button in the upper left corner in the submenu.

Identify Smart Tags

The Smart Tags can be kept apart by means of a 6-digit code. This code appears in the app on the right side in the Smart Tag row. As you scan a Smart Tag the corresponding row is highlighted visually in the app so you can easily find and edit the proper Smart Tag.

Set up Shortcuts App

1. Open the Apple Shortcuts app.
2. Go to the Automation category at the bottom middle.
3. Tap on the + button at the top right.
4. Tap on the Create Personal Automation button.
9. Scroll down and choose NFC.
6. Tap on the Scan button.
7. Scan the desired Smart Tag.
8. Choose a name.
9. Tap on the Next button at the top right.
10. Tap on the Add Action button.
11. Set up desired Action.

Set up Alexa

1. Open the Automator app.
2. Tap the + button on the right side of a Smart Tag.
3. Choose Alexa.
4. Tap on the Sign In button.
5. Sign in to Automator app.
6. Tap on the Open Alexa App button.
7. Tap on the ENABLE TO USE button.
8. Tap on the Connect button.
9. Go to the More category at the bottom right.
10. Choose Routines.
11. Tap on the + button at the top right.
12. Tap on the When this happens + button.
13. Choose Smart Home.
14. Choose the desired Smart Tag.
15. Choose Close Smart Tag.
16. Tap on the Next button.
17. Tap on the Add action + button.
18. Set up desired Action.

Set up IFTTT

1. Open the Automator app.
2. Tap the + button on the right side of a Smart Tag.
3. Choose IFTTT.
4. Tap on the Sign In button.
5. Sign in to Automator app.
6. Tap on the Open IFTTT App button.
7. Tap on the If This Add button.
8. Choose the Automator Service.
9. Choose Scan Smart Tag.
10. Tap on the Connect button.
11. Sign in to Automator.
12. Choose the desired Smart Tag.
13. Tap on the Create trigger button.
14. Set up desired Then That Service.

NFC Range

The Smart Tags maximum range may vary depending on the smartphone you are using. The range is usually between 2 and 4 centimeters. Therefore hold your smartphone as close to the Smart Tag as possible.

NFC Detection Area

The location of the NFC detection area may vary depending on the smartphone you are using. For the majority of smartphones, the NFC antenna is located at the upper edge of the device or on the back of the device, in the middle. You can drag the Smart Tag over the back of your phone to locate the NFC area. For more details on where to find the NFC detection area on your smartphone, please refer to the manufacturer’s user manual.

Positioning

Use the adhesive layer at the back of the Smart Tag to place it in a convenient location. Please note that Smart Tags do not work on metal surfaces. The metal disturbs the Smart Tag antennas connection.

Power Supply

The Smart Tags receive their power from phones whom are held close to the Smart Tags. The Smart Tags therefore do not contain a battery that needs to be replaced.

Requirements

Smart Tags are scanned with the “Near Field Communication” (NFC) technology. Therefore your phone has to support NFC. Currently this phones are compatible with Smart Tags: 

• Apple: iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max

• Samsung: Galaxy S6, Galaxy S7, Galaxy S8, Galaxy S9, Galaxy S10, Galaxy S20, Galaxy S20+, Galaxy S20 Ultra

• Google: Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Google Pixel 3a XL, Google Pixel 3a, Pixel 4, Pixel 4a, Pixel 4a 5G, Pixel 5

• Huawei: Mate 20 Lite, Mate 20 Pro, P30, P30 Pro 

Troubleshooting

Why can’t my smartphone detect my Smart Tag?

This can have following causes:

1. Check if your smartphone supports the NFC technology and if it’s activated in the operation system.
2. Be sure to hold your smartphone as close to the Smart Tag as possible.
3. A thick or a metallic smartphone case may interfere with your smartphone’s NFC functionality. Please remove the smartphone case to test NFC functionality.
4. Don’t place your Smart Tag on a metal surface, as this may interfere with the reception of your Smart Tag Antenna.

Please contact us if you should still encounter any problems.

Support

We’re always happy to help. Please contact us if you have any questions or suggestions.